The current coronavirus crisis has led to massive changes in the way Filipinos live their daily lives, from the enactment of the Enhanced Community Quarantine to the suspension of all forms of public transportation.
With these limitations, businesses in Metro Manila are struggling in the face of the “new normal.” On a larger scale, the government will need to assist the 7 million “no-work no-pay” workers in Luzon, where many of the cities in quarantine are located. Meanwhile, industries like business process outsourcing (BPO) are anticipating an accelerated shift to automated services due to the crisis’ impact on staffing.
Small and medium businesses are also taking a hit. With the quarantine and the crippled transportation situation, many are compelled to pause operations, resulting in a lack of day-to-day income. It has become clear that businesses need to take action to survive during this quarantine period and stay operational after it is lifted.