Free COVID-19 Life Insurance Coverage worth Php 200,000 from BPI and BPI AIA (formerly BPI-Philam)

2. How do I avail of this offer and how long is the offer period?

3. How will I know if I’m already covered?

You and your assigned beneficiary will be receiving a Confirmation of Coverage in your registered email addresses. This is a digital document that can serve as your proof that the coverage is already in effect. It also includes the start date of your coverage. This Confirmation of Coverage will be embedded in the e-mail that will be sent by Marketing@BPI-Philam.com.

4. When will I receive the Confirmation of Coverage?

For those who submitted the accomplished registration form, the Confirmation of Coverage will be sent 3-5 business days from the date of approved registration.

5. What kind of protection/benefit does the free COVID-19 Coverage provide me?

This is a free life insurance against COVID-19. In the event of untimely demise due to COVID-19, your named beneficiary/ies will receive Php 200,000. If you currently have a BPI AIA policy or group insurance, this benefit will come in the form of additional Php 200,000 on top of your existing plan’s benefits.

6. Does the free COVID-19 coverage apply also to OFWs?

As long as you meet the eligibility requirements, you should be covered upon successful registration.

7. Can I still change my assigned beneficiary/ies for this free COVID-19 coverage after registration?

Yes, you can. You may e-mail BPIAIA.customerservice@aia.com together with your request for change of beneficiary assignment. Please expect feedback within two (2) working days upon submission of request.

You may also call our customer hotlines at (02) 8528-5501 or 1-800-188-89100 for PLDT Domestic Toll-Free calls.

To file a claim*, your beneficiary may e-mail BPIAIA.customerservice@aia.com together with the soft copies of the following supporting documents:

• Death certificate (must explicitly state death was due to COVID-19)
• Accomplished Claims Form (https://bit.ly/3aXg525)
• Accomplished Credit-to-Account Form (if this is the chosen disbursement method: https://bit.ly/2SxtirX)
• Beneficiary’s ID
• Please expect feedback within five (5) working days upon submission of complete documentation.

*COVID-19 claims occurring within 14 days from effective date will not be covered.

For any other questions or concerns you may e-mail BPIAIA.customerservice@aia.com, or get in touch with your bank officer or a Bancassurance Sales Executive in any BPI branch.