Contact Information Not Updated? Let us know of your updated contact details below.
ACCESS MY AIA
Check out My AIA, our total health solution, where you can monitor your policy, pay your premiums, access helpful health tips, and track your Vitality status.
HERE'S WHAT YOU CAN DO WITH MY AIA
Monitor and pay your Policy
You can easily view your policy details and pay your policy to ensure continued protection
Access helpful health tips
We know you care about your health. Let My AIA help you in your wellness journey!
Track your Vitality status
Get active, anytime, anywhere. Your Vitality app is now linked to My AIA
Data Privacy Consent
Please visit our website,
for our Privacy Statement, which provides further details on why your
personal data is collected, how it is intended to be used, to whom
your personal data may be transferred to, how to access, review and
amend your personal data, and our policies on direct marketing.
I/we agree for the Company to use my information and all related
documents in the design and communication of the Company’s marketing
campaigns and offers in order to improve the quality of service the
Company provides, and to receive such marketing campaigns. Said
information will be stored by BPI AIA for 5 years.
I/we agree to share my information with BPI AIA’s accredited third
parties for marketing campaigns.
I/we agree for the Company to use such information for profiling to
develop, enhance and offer me/us financial services and products that
the Company considers as suitable for my/our insurance and other
financial needs. Said information will be stored by BPI AIA for 5
I/we authorize BPI AIA and its representatives to get in touch with me
about their products and services.
I/we may at any time withdraw our consent by visiting BPI AIA
branches, calling the Company’s contact center, or by emailing the
request to email@example.com.
Upon receipt of such withdrawal of consent, the Company will no longer
approach me/us for promotions or products that may be suited to my/our
insurance needs. I/We am/are assured that this will not affect the
Company’s ability to provide quality service in relation to my/our
I agree with BPI AIA statements indicated in the marketing consent and
DIGITAL CORRESPONDENCE CONSENT
By providing my consent to receive policy correspondences in electronic format (i.e. via My AIA customer portal, social messaging platforms, email, and/or SMS), I agree to receive relevant, transactional communication and updates on my policy, including, but not limited to:
Statement of Account (for investment-linked policies),
Billing notices and premium due payment reminders,
Claims and policy benefits,
Other policy related services
Please confirm that the below details are correct before proceeding
POLICY OWNER'S DETAILS
Date of Birth
New Mobile Number
New Email Address
Beneficiary First and Last Name
Which policy would you like to update your contact details?
(02) 8 528 5501
OR VIA PLDT TOLL FREE 1800-8-944-5433
Your message is important to us
CHAT WITH BESSIE
24/7 Assistance on your questions and basic policy inquiries
Know more about My AIA