Skip to main content
  • Search
  • Home
  • Our Products
    • Protection
    • Health
    • Savings
    • Wellness Series
    • Insurance with investment
    • BPI AIA Direct
    • Partnership Insurance
    • Corporate Solutions
  • Key Moments
    • Building My Wealth
    • Getting Married
    • Becoming A Parent
    • Working Abroad
    • Planning For Retirement
    • Running A Business
  • About Us
    • Our People
    • Media Center
    • Corporate Governance
    • Our Commitments
    • Events & Promotions
    • Careers
    • Our Customer Charter
    • Our Internet Security Arrangement
  • Claims & Support
    • Contact Us
    • Contact Info Update
    • BPI AIA Funds
    • Payment Facilities
    • Benefit Payout Enrolment
    • Frequently Asked Questions
    • Claims Guide
    • Forms Library
    • Bill of Rights of Policyholders
  • Total Health Solution
    • Live Better
    • Get Better
    • Protect Better
    • My AIA PH
  • My BPI AIA
    • Bancassurance Portal
    • My AIA
    • REQUEST My AIA ACCESS
    • Bancassurance 101
BPI AIA
BPI AIA BPI AIA
  • Our Products

    Our Products

    Find a life insurance plan according to your needs

    SEE MORE

    For Individuals

    For Corporations

    • Protection

      Put yourself at ease by protecting those you love
    • Health

      Protect yourself from unforeseen medical costs and focus on getting better
    • Savings

      Make saving for the future within your reach
    • Wellness Series

      Protection solutions that reward your healthy choices
    • Insurance with investment

      Make the most out of your hard-earned money
    • BPI AIA Direct

      Affordable protection products readily available
    • Partnership Insurance

      Affordable insurance to protect yourself and your family
    • Corporate Solutions

      Protect your company's best assets
  • Key Moments

    Key Moments

    Where are you in life's key stages?

    VIEW ALL KEY MOMENTS
    • Building My Wealth

      Setting yourself up for success
    • Getting Married

      Embark on a beautiful journey as husband and wife
    • Becoming A Parent

      Preparing your child's future
    • Working Abroad

      Setting aside in order to come home for good
    • Planning For Retirement

      Having time to do things that you have always wanted to do
    • Running A Business

      Take care of your most important asset
  • About Us

    About Us

    BPI AIA is a partnership of financial icons

    Know more
    • Our People

      The foundation of our success
    • Media Center

      News and information about BPI AIA
    • Corporate Governance

      ASEAN Corporate Governance Scorecards
    • Our Commitments

      Partnerships and community initiatives
    • Events & Promotions

      Here’s what’s happening in BPI AIA
    • Careers

      Explore opportunities to bring real ambition to life
    • Our Customer Charter

      This is our commitment to you.
    • Our Internet Security Arrangement

      Safeguarding your data.
  • Claims & Support

    Claims & Support

    We strive to provide the best service for our customers

    Contact BPI AIA
    • Contact Us

      Cannot find the answer in our FAQ section? Contact us now
    • Contact Info Update

      Easily update your contact information with us to receive timely updates on your policy.
    • BPI AIA Funds

      BPI AIA and Ayala Life Funds Information
    • Payment Facilities

      We make it easy to pay your premium. Choose the best payment option for you.
    • Benefit Payout Enrolment

      Receive your benefits via our convenient payout options.
    • Frequently Asked Questions

      Have a question? You may find the answer here
    • Claims Guide
    • Forms Library

      A selection of forms you can download, fill in and send back to us
    • Bill of Rights of Policyholders

      The Bill of Rights details an insurer's obligations to consumers to better protect policyholders.
  • Total Health Solution

    Total Health Solution

    • Live Better

      Enjoy a healthier, better, longer life with AIA Vitality.
    • Get Better

      Be on the road to full recovery with access to health care services.
    • Protect Better

      Be better protected against life's uncertainties so you can live worry-free.
    • My AIA PH

      Welcome to My AIA! It's your new all-in-one customer portal for your policy, health and wellness needs. Login and try it today!
  • My BPI AIA

    My BPI AIA

    Access your BPI AIA accounts

    • CUSTOMER

      My AIA

      View the status of your policy & claim requests, monitor your policy’s account values, and keep tabs of your payments & benefits history.

    • BSE

      Bancassurance Portal

    • Bancassurance 101

      BPI AIA is the number one bancassurance company in the Philippines. Find an affordable life insurance product in 800+ BPI branches nationwide.

  • Search
  • Contact Us
    • Call Us

      Open: 8am to 5pm, Mon - Fri
    • Leave Us a Message
Claims & Support
Prev | Next
Back to Top

  • {{title}}

    {{label}}

    • Contact Info Update

    Contact Information Not Updated?
    Let us know of your updated contact details below.

    ACCESS MY AIA

    MY AIA

    Check out My AIA, our total health solution, where you can monitor your policy, pay your premiums, access helpful health tips, and track your Vitality status.

    HERE'S WHAT YOU CAN DO WITH MY AIA

    Monitor and pay your Policy

    You can easily view your policy details and pay your policy to ensure continued protection

    Access helpful health tips

    We know you care about your health. Let My AIA help you in your wellness journey!

    Track your Vitality status

    Get active, anytime, anywhere. Your Vitality app is now linked to My AIA

    Policyowner's Details

    Policy Number *
    e.g. 1234567890

    First Name*

    Middle Name*

    Place N/A if not applicable

    Last Name*

    Suffix
    Eg. Jr, Sr, II

    Date of Birth*

    New Mobile Number*

    eg. +63905123456

    New Email Address*

    eg. livandaya@aia.com

    Beneficiary's Name

    Please provide at least one of your beneficiaries

    First and Last Name

    Which policy would you like to update your contact details?*

    If you are a Vitality member, please select Apply to all my policies with BPI AIA.

    *All fields are required.



    Thank You
    Data Privacy Consent

    Please visit our website, www.bpi-aia.com.ph for our Privacy Statement, which provides further details on why your personal data is collected, how it is intended to be used, to whom your personal data may be transferred to, how to access, review and amend your personal data, and our policies on direct marketing.

    Marketing Consent

    I/we agree for the Company to use my information and all related documents in the design and communication of the Company’s marketing campaigns and offers in order to improve the quality of service the Company provides, and to receive such marketing campaigns. Said information will be stored by BPI AIA for 5 years.

    I/we agree to share my information with BPI AIA’s accredited third parties for marketing campaigns.

    I/we agree for the Company to use such information for profiling to develop, enhance and offer me/us financial services and products that the Company considers as suitable for my/our insurance and other financial needs. Said information will be stored by BPI AIA for 5 years.

    I/we authorize BPI AIA and its representatives to get in touch with me about their products and services.

    I/we may at any time withdraw our consent by visiting BPI AIA branches, calling the Company’s contact center, or by emailing the request to bpiaia.dpo@aia.com. Upon receipt of such withdrawal of consent, the Company will no longer approach me/us for promotions or products that may be suited to my/our insurance needs. I/We am/are assured that this will not affect the Company’s ability to provide quality service in relation to my/our existing policies.

    I agree with BPI AIA statements indicated in the marketing consent and privacy consent.

    DIGITAL CORRESPONDENCE CONSENT

    By providing my consent to receive policy correspondences in electronic format (i.e. via My AIA customer portal, social messaging platforms, email, and/or SMS), I agree to receive relevant, transactional communication and updates on my policy, including, but not limited to:

    • Policy Contract,
    • Statement of Account (for investment-linked policies),
    • Billing notices and premium due payment reminders,
    • Claims and policy benefits,
    • Other policy related services

    Review Information
    Please confirm that the below details are correct before proceeding with submission


    POLICY OWNER'S DETAILS

    Policy Number

    First Name

    Middle Name

    Last Name

    Suffix

    Date of Birth

    New Mobile Number

    New Email Address

    Beneficiary First and Last Name

    Which policy would you like to update your contact details?


    YOUR TOTAL HEALTH SOLUTION

    Tap to flip!

    Live Better

    Be motivated to live better everyday, with AIA Vitality

    Protect Better

    Be better protected from life's uncertainties

    Get Better

    Be on the road to full recovery

    Swipe left to know more

    GOT QUESTIONS?

    TALK TO US

    (02) 8 528 5501 OR VIA PLDT TOLL FREE 1800-8-944-5433

    EMAIL US

    Your message is important to us

    CHAT WITH BESSIE

    24/7 Assistance on your questions and basic policy inquiries

    Know more about My AIA


    CONTACT BPI AIA

    (02) 8 528 5501

    FACEBOOK MESSENGER

    15th Floor BPI-Philam Life Makati (formerly Ayala-FGU Bldg) 6811 Ayala Avenue Makati City 1226

    CONTACT BPI AIA

    (02) 8 528 5501

    FACEBOOK MESSENGER

    15th Floor BPI-Philam Life Makati (formerly Ayala-FGU Bldg) 6811 Ayala Avenue Makati City 1226

    GO TO

    AIA Philippines

     

    BPI

     

    AIA.COM

      

    Explore BPI AIA

    Our Products

    Key Moments

    About BPI AIA

    Who we are

    Our People

    Media Center

    Careers

    GO TO

    AIA Philippines

     

    BPI

     

    AIA.COM

    Learn more about AIA Group

    EXPLORE BPI AIA

    Our Products

    Key Moments

     

     

    ABOUT BPI AIA

    Who we are

    Our People

    Media Center

    Careers

    Copyright 2016. AIA Group and its subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Statement.