Skip to main content
  • Search
  • Home
  • Our Products
    • Protection
    • Health
    • Savings
    • Wellness Series
    • Insurance with investment
    • BPI AIA Direct
    • Partnership Insurance
    • Corporate Solutions
  • Key Moments
    • Building My Wealth
    • Getting Married
    • Becoming A Parent
    • Working Abroad
    • Planning For Retirement
    • Running A Business
  • About Us
    • Our People
    • Media Center
    • Corporate Governance
    • Our Commitments
    • Events & Promotions
    • Careers
    • Our Customer Charter
    • Our Internet Security Arrangement
  • Claims & Support
    • Contact Us
    • Contact Info Update
    • BPI AIA Funds
    • Payment Facilities
    • Benefit Payout Enrolment
    • Frequently Asked Questions
    • Claims Guide
    • Forms Library
    • Bill of Rights of Policyholders
  • Total Health Solution
    • Live Better
    • Get Better
    • Protect Better
    • My AIA PH
  • My BPI AIA
    • Bancassurance Portal
    • My AIA
    • REQUEST My AIA ACCESS
    • Bancassurance 101
BPI AIA
BPI AIA BPI AIA
  • Our Products

    Our Products

    Find a life insurance plan according to your needs

    SEE MORE

    For Individuals

    For Corporations

    • Protection

      Put yourself at ease by protecting those you love
    • Health

      Protect yourself from unforeseen medical costs and focus on getting better
    • Savings

      Make saving for the future within your reach
    • Wellness Series

      Protection solutions that reward your healthy choices
    • Insurance with investment

      Make the most out of your hard-earned money
    • BPI AIA Direct

      Affordable protection products readily available
    • Partnership Insurance

      Affordable insurance to protect yourself and your family
    • Corporate Solutions

      Protect your company's best assets
  • Key Moments

    Key Moments

    Where are you in life's key stages?

    VIEW ALL KEY MOMENTS
    • Building My Wealth

      Setting yourself up for success
    • Getting Married

      Embark on a beautiful journey as husband and wife
    • Becoming A Parent

      Preparing your child's future
    • Working Abroad

      Setting aside in order to come home for good
    • Planning For Retirement

      Having time to do things that you have always wanted to do
    • Running A Business

      Take care of your most important asset
  • About Us

    About Us

    BPI AIA is a partnership of financial icons

    Know more
    • Our People

      The foundation of our success
    • Media Center

      News and information about BPI AIA
    • Corporate Governance

      ASEAN Corporate Governance Scorecards
    • Our Commitments

      Partnerships and community initiatives
    • Events & Promotions

      Here’s what’s happening in BPI AIA
    • Careers

      Explore opportunities to bring real ambition to life
    • Our Customer Charter

      This is our commitment to you.
    • Our Internet Security Arrangement

      Safeguarding your data.
  • Claims & Support

    Claims & Support

    We strive to provide the best service for our customers

    Contact BPI AIA
    • Contact Us

      Cannot find the answer in our FAQ section? Contact us now
    • Contact Info Update

      Easily update your contact information with us to receive timely updates on your policy.
    • BPI AIA Funds

      BPI AIA and Ayala Life Funds Information
    • Payment Facilities

      We make it easy to pay your premium. Choose the best payment option for you.
    • Benefit Payout Enrolment

      Receive your benefits via our convenient payout options.
    • Frequently Asked Questions

      Have a question? You may find the answer here
    • Claims Guide
    • Forms Library

      A selection of forms you can download, fill in and send back to us
    • Bill of Rights of Policyholders

      The Bill of Rights details an insurer's obligations to consumers to better protect policyholders.
  • Total Health Solution

    Total Health Solution

    • Live Better

      Enjoy a healthier, better, longer life with AIA Vitality.
    • Get Better

      Be on the road to full recovery with access to health care services.
    • Protect Better

      Be better protected against life's uncertainties so you can live worry-free.
    • My AIA PH

      Welcome to My AIA! It's your new all-in-one customer portal for your policy, health and wellness needs. Login and try it today!
  • My BPI AIA

    My BPI AIA

    Access your BPI AIA accounts

    • CUSTOMER

      My AIA

      View the status of your policy & claim requests, monitor your policy’s account values, and keep tabs of your payments & benefits history.

    • BSE

      Bancassurance Portal

    • Bancassurance 101

      BPI AIA is the number one bancassurance company in the Philippines. Find an affordable life insurance product in 800+ BPI branches nationwide.

  • Search
  • Contact Us
    • Call Us

      Open: 8am to 5pm, Mon - Fri
    • Leave Us a Message
Claims & Support
Prev | Next
Back to Top

  • {{title}}

    {{label}}

    • Benefit claims made easier

    Claiming Your Benefits Has Never Been Easier

    With our easy payout options, you can choose to receive your benefits by either picking it up from any BPI branch nationwide or by having it directly deposited to your account.

    Important Reminder! Make sure your contact information on record, such as your mobile number or e-mail address, is updated. Regardless of the payout option you choose, we will update you on the status of your request via SMS or e-mail. To update your contact information, simply click here.

    Credit to Bank Account

    Benefit will be credited directly to your nominated local bank account.

    Bank account owner and policyowner must be the same person.

    Bank account should be active and under an accredited bank in the enrolment form.

    Bank account should be in the same currency as the enrolled policy and not an "AND" or joint account.

    Pick Up As Cash

    Pick up your benefit as cash in any BPI or BPI Family Bank branch.

    Mobile number must be active to receive the reference number for pick-up of benefit.

    Policyowner must present a valid government ID upon pick-up of benefit.

    If benefit is more than P500,000.00 or $10,000.00, please enrol to Credit to Bank Account.

    PAYMENT FOR YOUR POLICY

    Use your benefit to pay for a new or for your existing policy's premium or loan. You can also use it to top-up to your variable unit-linked policy.

    The new or existing policy from which the benefit will be used for should be under the same policy owner's name or that of their immediate family member.

    If you will only partially use your benefit to pay for an existing policy, please don't forget to choose your preferred method of receiving the balance benefit amount.

    If you opt to use your benefit to pay for the premium of an existing variable unit-linked policy, please make sure to choose to send us the required details at least 28 days before your policy's premium due date.

    Enrol Your Payout Option Here

    What type of benefit are your enrolling? *

    Redemption, Surrender, Loan, or Refund

    Hospitalization, Medical Reimbursement, or Critical Illness

    Benefits with regular payout schedules (annual, semi-annual, or maturity)

    How would you like to receive your benefit from us? *

    For benefits more than P500,000.00 or $10,000.00, please select the Credit to Bank Account option.

    POLICY OWNER'S DETAILS

    Policy Number *
    Max 10 digits (e.g. 1234567890)

    First Name *

    Middle Name *
    Place NA if not applicable

    Last Name *

    Suffix
    Eg. Jr, Sr, II

    Date of Birth *

    CREDIT TO ACCOUNT INSTRUCTION

    I hereby authorize BPI AIA to credit and/or cause the crediting of proceeds of all my financial transactions (except death claim proceeds) to the details of which are more specifically set out below:

    Bank Name *

    Bank Account Name *
    Please enter in the following order: First Name, Middle Initial, Last Name

    Bank Account Number *

    Currency of account to be enrolled *

    PICK-UP AS CASH IN ANY BPI OR BPI FAMILY BANK BRANCH
    AUTHORIZATION TO USE POLICY BENEFIT AS PAYMENT

    I certify that I am the owner of a BPI AIA policy which has benefit proceeds. I have voluntarily decided to use the benefit proceeds payout as payment for another BPI AIA policy and as such, I prefer not to obtain or return (whichever is applicable) the said payout. I am voluntarily executing this document to attest to the truth of the foregoing and for whatever legal purposes it may serve.

    Portion to be used for payment *

    Amount *

    Please don’t forget to choose how you would like to receive your balance benefit amount. You can enrol to Credit to Bank Account or Pick-Up as Cash here

    Payment for *

    Policy Number to Pay *
    Max 10 digits (e.g. 1234567890)

    Type of Payment *

    Amount *

    Would you like a Bancassurance Sales Executive to reach out to you? *

    *All fields are required.




    Thank You
    Data Privacy Consent

    Please visit our website, www.bpi-aia.com.ph for our Privacy Statement, which provides further details on why your personal data is collected, how it is intended to be used, to whom your personal data may be transferred to, how to access, review and amend your personal data, and our policies on direct marketing.

    Marketing Consent

    I/we agree for the Company to use my information and all related documents in the design and communication of the Company’s marketing campaigns and offers in order to improve the quality of service the Company provides, and to receive such marketing campaigns. Said information will be stored by BPI AIA for 5 years.

    I/we agree to share my information with BPI AIA’s accredited third parties for marketing campaigns.

    I/we agree for the Company to use such information for profiling to develop, enhance and offer me/us financial services and products that the Company considers as suitable for my/our insurance and other financial needs. Said information will be stored by BPI AIA for 5 years.

    I/we authorize BPI AIA and its representatives to get in touch with me about their products and services.

    I/we may at any time withdraw our consent by visiting BPI AIA branches, calling the Company’s contact center, or by emailing the request to bpiaia.dpo@aia.com. Upon receipt of such withdrawal of consent, the Company will no longer approach me/us for promotions or products that may be suited to my/our insurance needs. I/We am/are assured that this will not affect the Company’s ability to provide quality service in relation to my/our existing policies.

    I agree with BPI AIA statements indicated in the marketing consent and privacy consent.

    Credit to Bank Account

    I certify that I am the Policy Owner of the policy with BPI AIA and that I am the Account Owner of the aforementioned Bank Account. I acknowledge that the credit or deposit by BPI AIA of the benefit or amount due to me to the bank account I have designated above shall release and forever discharge BPI AIA of and from all actions, claims and demands on all matters involving said benefit or amount. Further, I certify the correctness and accuracy of the above information I provided BPI AIA and that any discrepancy may cause delay in the crediting of proceeds to my account. BPI AIA will be informed in writing of the future changes of the above information.

    *No additional charges from BPI AIA but applicable charges from your nominated bank maybe deducted from your proceeds

    Pick Up As Cash

    In this option, you are authorizing the Company to use the mobile phone number in our record for communication pertaining to the transaction.

    I/We hereby agree that should above request be approved by the Company, such request shall, from the date of such approval, amend in accordance with the terms thereof so approved the Policy to which the request refers.

    *For benefits more than P500,000.00 or $10,000.00, please enrol to Credit to Bank in compliance with the Anti-Money Laundering Act.

    Review Information
    Please confirm that the below details are correct before proceeding with submission


    POLICY OWNER'S DETAILS

    Policy Number

    First Name

    Middle Name

    Last Name

    Suffix

    Date of Birth

    CREDIT TO ACCOUNT INSTRUCTION

    I hereby authorize BPI AIA to credit and/or cause the crediting of proceeds of all my financial transactions (except death claim proceeds) to the details of which are more specifically set out below:

    Bank Name

    Bank Account Name

    Bank Account Number

    Currency of account to be enrolled

    I agree to receive my benefits via Pick-up as Cash
    AUTHORIZATION TO USE POLICY BENEFIT AS PAYMENT

    I certify that I am the owner of an BPI AIA policy which has benefit proceeds. I have voluntarily decided to use the benefit proceeds payout as payment for another BPI AIA policy and as such, I prefer not to obtain or return (whichever is applicable) the said payout. I am voluntarily executing this document to attest to the truth of the foregoing and for whatever legal purposes it may serve.

    Portion to be used for payment

    Amount

    Payment for

    Policy Number to Pay

    Type of Payment

    Amount

    Would you like a Bancassurance Sales Executive to reach out to you? *



    Got questions?

    Talk to us

    (02) 8528 5501

    Email us

    BPIAIA.CustomerService@aia.com

    Chat with Us

    https://m.me/BPIAIAOfficial

    CONTACT BPI AIA

    (02) 8 528 5501

    FACEBOOK MESSENGER

    15th Floor BPI-Philam Life Makati (formerly Ayala-FGU Bldg) 6811 Ayala Avenue Makati City 1226

    CONTACT BPI AIA

    (02) 8 528 5501

    FACEBOOK MESSENGER

    15th Floor BPI-Philam Life Makati (formerly Ayala-FGU Bldg) 6811 Ayala Avenue Makati City 1226

    GO TO

    AIA Philippines

     

    BPI

     

    AIA.COM

      

    Explore BPI AIA

    Our Products

    Key Moments

    About BPI AIA

    Who we are

    Our People

    Media Center

    Careers

    GO TO

    AIA Philippines

     

    BPI

     

    AIA.COM

    Learn more about AIA Group

    EXPLORE BPI AIA

    Our Products

    Key Moments

     

     

    ABOUT BPI AIA

    Who we are

    Our People

    Media Center

    Careers

    Copyright 2016. AIA Group and its subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Statement.